乘务员

In-Flight Crew Member, Inflight Services Flight Attendant, International Flight Attendant, Purser, Flight Stewardess, Cabin Crew Member
 

A flight attendant, also known as a cabin crew member or air hostess/steward, is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They conduct safety demonstrations, assist passengers with special needs, provide in-flight service, and handle emergency situations. Below are some similar job titles and roles related to flight attendants:

• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.

• 演讲 - 与他人交谈，有效传递信息。
• 积极倾听--全神贯注地倾听别人的发言，花时间理解别人的观点，酌情提问，不在不适当的时候打断别人的发言。
• 监测--监测/评估自己、其他个人或组织的绩效，以做出改进或采取纠正措施。
• 服务导向 - 积极寻找帮助他人的方法。
• 社会洞察力--洞察他人的反应，并理解他们为什么会做出这样的反应。